Our Solutions

Managed Services

overview

Managed Services

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Years experience

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Years experience
Certified experts

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Certified experts
Customer satisfaction

0%

Customer satisfaction
Fortune 500 clients

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Fortune 500 clients
Service desk

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Service desk

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overview

SAP Basis

SAP’s 3-tiered system begins with the Basis layer (the core). Therefore, the SAP system will suffer problems if this foundation is not updated and running, resulting in downtime, user impact, and business impact.

Systems Administrator

  • Performance tuning for systems
  • Health, performance, backup, and availability monitoring
  • Migration, upgrade, and installation
  • Issues related to PI, disaster recovery, and more

Database Administrator

  • Tuning database performance
  • Upgrade of the database
  • Apply Database Patches, Optimize Database
  • Adjust Performance Parameters
  • Setup and Monitoring Maintenance Tasks

User Access Administrator

  • Create User Accounts
  • Assign Security Roles
  • Authorize Issue Investigation Audit Reports and Assistance
  • Setup/maintain CUA

Day-to-Day Administration

  • Note application
  • System Errors
  • Transport Administration
  • Client Copies
  • System Refreshes
  • Support pack Updates
  • Kernel Patching
Khoj Offering Managed Services - SAP Basis

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overview

Cloud Operations

Cloud comes with many new IT challenges including dealing with multiple vendors and devices. Handling accessibility and synchronization may take your IT team away from more critical business tasks. With Khoj’s Cloud Operations Managed Services, you will reap the full benefits of your cloud investment, so you can meet your business goals and objectives.

Improving your Cloud Productivity

Khoj offers 24/7 remote monitoring of all the systems necessary to always keep your users productive. We take care of everything on your network, proactively preventing problems and automating corrective actions. Consider us your outsourced IT department; working in the background to ensure all aspects of your cloud environment are covered.

Our cloud-managed services include:

  • 24/7 system monitoring and management of your private, public and hybrid cloud environments
  • Operations management of Windows Azure, Office 365, and Active Directory
  • Management of important patches, updates, and security audits
  • Licensing management
  • Dedicated support based on SLAs to maximize your uptime

The burden of IT is over.

managed services new

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overview

DBMS

Managing databases and building applications is integral to any enterprise IT system in today’s competitive world. However, data management is becoming increasingly complex and growing, making it more difficult for many enterprises to accomplish their goals. With Khoj DBMS Services, you can improve current database operations and significantly lower the total cost of ownership (TCO). Many of the world’s largest companies trust our team to manage ERP integrations, rollouts, database migrations, and upgrades.

DATABASE ADMINISTRATION

The Database Administration services we provide include installation, management, and support for databases and database systems required by various software programs and vendors.

DATABASE BACK UP

As a leading provider of secure, scalable, and durable storage for backup and recovery initiatives, we offer robust database backup solutions designed for businesses to achieve more efficiency and scalability without investing in on-premises infrastructure.

DATABASE CLONING

Our database cloning service provides quick and effective clones of all your complex databases. To ensure efficiency, we use a copy-on-write protocol, which copies the data at the point of change, either in the source database or in the clone database.

DATABASE MIGRATION

Khoj’s innovative team has completed a variety of complex database migration and restructuring projects using Azure, Oracle, SQL Server, Sybase, DB2, SAP HANA, and AWS.

DATABASE MONITORING

An enterprise can focus entirely on its core activities using our database monitoring services. In addition to offering our clients flexible, error-free service, we regularly provide timely, accurate alerts.

DATABASE AUTO BACKUP & RECOVERY

In addition to manual backups and recovery, Khoj offers automatic backups and recovery services for all databases. The procedure of providing backups for Azure, Oracle, SAP HANA, and AWS databases, among others, must be thoroughly tested. Therefore, you can trust us to deliver only the highest quality.

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overview

Active Directory Managed Services

Microsoft Active Directory is used by over 90% of large organizations worldwide, according to Gartner. As a result, in-house and cloud-based applications rely on it without a doubt, and downtime is not an option.

Why Use Active Directory Managed Services?

When your organization grows and adapts to key technology trends, you may find yourself confronted with challenges that arise from adapting to a changing technology environment and growing your business:

  • Monitor and manage Active Directory in a more complex environment
  • Focusing on more strategic projects by automating time-consuming tasks
  • Achieving greater accountability and visibility
  • Acquiring comprehensive Active Directory knowledge

Based on client research and benchmarks, Khoj is one of few companies worldwide that offers Active Directory managed services based on service levels. We demonstrate our commitment by establishing measurable units, KPIs, set standards, service level agreements, ITIL processes, and other indicators of commitment to clients. ADMS includes the following:

  • Providing 24/7 monitoring and support
  • Management of incidents in real-time
  • A practical approach to problem-solving
  • An effective change management plan and execution
  • Management of security updates
  • Continual optimization of the configuration

Our team’s expertise of experts will help you optimize your Microsoft infrastructure’s performance, security, and stability to reduce the risk of disrupting critical business applications.

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overview

App Virtualization

Is your organization struggling to address remote workforce or scale needs with your current environment?

Khoj’s AVD offer is designed to deliver successful secure remote workspace for employees using Azure Windows Virtual Desktop service, addressing remote workforce or scale needs with your current environment. Our Azure Windows Virtual Desktop service enables a secure, remote desktop experience from anywhere and virtually for everyone.

Azure Virtual Desktop (AVD) is the only virtual desktop infrastructure that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. You can deploy and scale your Windows desktops and apps on Azure in minutes, including built-in security and compliance features.

Managed Services - Azure Virtual Desktop

Azure Virtual Desktop -Detailed Proof Of Concept

Day 1-3
Workload Assessment
  • Current Licensing
  • User Landscape Assessment
  • Application Landscape
  • Networking
  • Current virtualization solution review if it exists

Day 4-7
Solutioning
  • Current Infrastructure Cost Analysis
  • Solution Designs
  • Well-Architected Review of Workloads

Day 7-10
Proof of Concept
  • Design Proof Of Concept
  • Deploy WVD (Windows Virtual Desktop) setup with workloads ( Pilot)

Day 11-14
  • Deployment to production
  • Service validation and testing
  • Presentation of Deliverables & Architecture Walkthrough

Scenarios Covered
  • Azure IaaS
  • Networking
  • Monitoring
  • Security

Deliverables
  • Assessment of workloads in scope for AVD
  • Solution Design for AVD
  • Optimized and scalable Cloud Virtual Desktop design and implementation of AVD for Pilot application workloads
  • Configure secure access to Windows line of business applications and data from anywhere with any device
  • Configure Remote App streaming for simplified pilot application delivery
  • Migration approach from existing virtualization solution if applicable
  • Deployment estimates
  • Licensing guidelines
  • Deployment timelines

overview

Azure Integration Services

In Azure, application integration is the process of integrating any cloud application with any on-premises application using Azure services (API Management, Azure Event Grid, Azure Logic Apps) 

Azure app integration is a natural choice for organizations that use Microsoft software or any of the Azure platform’s services. It also provides flexibility to meet their specific business and technical needs. Integration with Azure typically involves scoping, planning, designing, implementing, and testing. Typically, it consists of a project manager, a business analyst, an Azure Solution Architect Expert, developer(s), QA engineer(s), and a DevOps engineer.

Benefits of using Azure Integration Services

  1. Integrate, Collaborate & Eliminate Data Silos
  2. Improve Efficiency & Productivity
  3. Excellent Data Quality & Decision making
Khoj Managed Services - Azure Integration Services
overview

Robotic Process Automation

Businesses can significantly benefit from Robotic Process Automation (RPA) through higher efficiency, cost savings, and intelligent business processes. By automating repetitive, rule-based tasks, RPA allows for more time for domain-specific work that adds value. In addition, business process challenges are addressed using intelligent automation and self-evolving to stay on top of disruptions.

By automating highly repetitive, routine, and complex tasks, Khoj’s RPA services enable companies to be product-agnostic. By accelerating business process transformation, enhancing productivity, and maximising ROI, we help organizations improve performance.

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Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

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Khoj brings solid professional presence as well as deep technical aptitude to its clients. In my experience working with Khoj consultants, I was impressed with the team’s ability to quickly resolve issues as well as their ability to relate to business users the nature of the issues in terms that they easily understood.
Creighton Kelly, The Home Depot

Why choose us?

At Khoj Information Technology , we leverage IT security and automation to help you:

  • health-6332_fc720e72-c337-4f55-ac5e-081bb75924ec
    Protect your business

    Reduce risk by preventing (or recovering from) security breaches.

  • computer-network-1878_d52426db-94da-42b1-a4cd-d9ec6ecccef7
    Optimize IT systems

    Improve efficiencies, Reduce your Cost.

  • telephone-operator-4682_4cd38ad2-7f4a-4298-bae0-babc3fb40b99
    Empower your employees

    Allow your employees to do more and go further.

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